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Support

Answers to common questions, documentation for each app, and a direct line to the people who build them.

Contact us

Report a bug, ask a question, or suggest a feature. We usually reply within one to two business days.

Send a message

Privacy

Read each app's privacy policy, including permissions and when it uses the network.

View privacy policies

App help

Features, requirements, FAQs and release notes for each app.

    Common questions

    Where do I download AltSys Lab apps?

    Published apps are distributed through verified stores such as Google Play, or as signed APK releases linked from each app's page.

    Do the apps require an account or subscription?

    No. Our core utilities, including Lotly, Soniqen, NetPilot and FocusNest, work without a cloud account or subscription. They use local on-device storage and hardware-backed keys.

    How do I report a bug or crash?

    Use the contact form or email [email protected] with your device model, Android version, app version, and the steps that lead to the problem.

    Are the apps safe and private?

    Yes. Every app has its own plain-language privacy policy listing the exact permissions it needs, and none of them include hidden trackers.

    Support | AltSys Lab